SPECIAL FEATURES SERIES: TURKCELL GLOBAL BILGI

Winner of the 2011 Employer of the year award, Turkcell Global Bilgi has been the leader of the Turkish customer relationships management industry since 1999. It creates employment opportunity for 8,700 staff and is headquartered in Istanbul. With strong expertise in the telecom, public, media and retail sectors, Turkcell Global Bilgi has led the development of the call centre market in Turkey and has transformed its contact centres to manage customer interaction through all channels. Turkcell Global Bilgi was awarded Best Employer in Turkey in 2010 by the country’s most popular career portal.

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