Rainer Koppitz is Chief Executive Officer and a member of the Management Board of B2X, the leading technology provider of customer care solutions for smartphones and the Internet of Things (IoT) with operations in more than 100 countries. He leads the company’s more than 800 employees and the global customer care ecosystem with more than 400 trusted service partners in executing B2X’s vision and strategy to keep people online and minimize the disruption of their digital lives.
Rainer has more than two decades of experience in business technology with significant expertise in Software as a Service (SaaS), Business Process Outsourcing (BPO) and Customer Care. As an international business leader, he has a proven track record in leading both startup companies and large international organizations in the technology and telecommunications industries. Rainer’s responsibilities at B2X include Strategy, Operations, the SMARTCARE Technology platform, Sales, Marketing and Investor Relations.
Rainer launched his business career at Siemens and held management positions in thriving technology companies, including CEO at NFON, a venture capital backed leading provider of high-end telephone systems from the cloud, and Vice President and General Manager of Dell’s service division in Europe, Middle East and Africa. Rainer joined B2X from British Telecom where he served as CEO for Germany and Austria.
In addition to his B2X commitments, Rainer continues to serve as Chairman on the board of directors of NFON where he was instrumental in funding and growing the company to become the European market leader in cloud telephony outperforming all competitors