The Awards winners from the European Business Awards 2008
Photos from the European Business Awards 2008
Photos from the European Business Awards 2007
PHILIP FORREST – FCIM, FICSI, ACII, Chartered Marketer
Philip Forrest is Chairman of The Osprey Partnership, a specialist consultancy dealing with Values Based Leadership & Management, Brand Strategy and Sales and Service Productivity Improvement.
He is Chairman of the Judges of the National Business Awards in the UK & Scotland, and a member of the inaugural judging panel of the Sheikh Mohammed Business Awards in Dubai, where he is also President of The International Customer Service Institute.
He was previously Chairman of Aegis Marketing, a multi-million dollar performance improvement agency he established in 1989, sold to The Carlson Marketing Group in 1998, and then became Managing Director of Carlson Loyalty. His work experience as a CEO includes periods in the UK, USA and Middle East, where he was Managing Director of a major Gulf port.
Specialising in the design and operation of programmes which improve brand performance, people, processes and information, he is a renowned international expert in organisational effectiveness, particularly in the applied fields of sales, service and stakeholder relationship management.
Author of “Sold On Service” the first European publication on service quality, he has also published a range of models on Culture Management, Brand Values and Relationship Management, and speaks internationally on these topics.
He has also published five white papers on his findings of the success factors among the finalists in the National Business Awards.
He has designed and operated major strategic employee service quality programmes for national and international blue chip corporations and UK government departments.
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